Customer Success: Amole

Fintech collaboration at the heart of success for Ethiopia’s Amole Digital Wallet

Award winning Digital Wallet scooping an IBS Intelligence Global Fintech Innovation Award 2020 and a Global Business and Finance Award 2021

Since the launch of the Amole Digital Wallet in Ethiopia in July 2018, spearheaded by Ethiopian based Fintech Moneta Technologies and Dashen Bank, underpinned by CR2’s Digital Banking Platform, Dashen Bank has transformed its digital customer base, accelerated customer acquisition, enhanced its liquidity position and are now deeply embedded in the daily spending habits of millions of Ethiopians every day.

By November 2021, over 3.5 million customers have been registered on the platform, representing a significant boost of Dashen’s digital customer base.

Today, Amole is playing a significant role in moving Ethiopia to a cashless society, with the digital payment platform already surpassing the number of card transactions in retail environments and accounts for over 50% of the payment method of DSTV payments across the country.


Key Messages

Dashen Bank has transformed its digital customer base

Enhanced liquidity position

Amole is the only digital wallet in Ethiopia to offer a truly omnichannel wallet

A strategy to build a rich ecosystem that embeds digital banking within the daily lives of Ethiopians today

Payments – Offers a broad range of payment and money transfer capabilities including Person to Person (P2P), QR code, Card payments (Gift, Prepaid) and more